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Common questions
Response times
We aim to reply to every inquiry within one business day, and prioritise critical security incidents for paid customers.
Custom compliance
Need help with a specific Indian regulation like DPDPA? Tell us your situation and we'll walk you through how CyberLetics maps to it.
Availability
Monitoring runs 24/7; our human team is available, Monday to Friday 09:00–21:00 IST .